For Drivers
The frequently asked questions in this section cover questions drivers may have about the state's new Electronic Insurance Verification System.
- How do I contact the Department of Revenue if I have a question about the state’s automobile insurance verification program?
 - What if I haven’t been insuring my vehicle because I can’t afford it?
 - My vehicle is not being used. Does it still need to have auto insurance?
 - What if I get pulled over right after getting insurance on a vehicle I just bought?
 - I have insurance, but the state’s Electronic Verification Insurance System is not able to confirm my policy. Why?
 - How do I report self-insurance to the state?
 - I received a notice but I no longer own the vehicle.
 - The VIN on the registration does not match the VIN on my vehicle. What do I need to do?
 - The VIN on my insurance policy does not match the VIN on my vehicle. What do I need to do?
 - What happens if I don't get auto insurance?
 - Why isn't my insurance on file with the state?
 - How does someone show proof of financial responsibility?
 - How do I reinstate my registration after it has been suspended?
 - Why did I receive a notice that my registration was suspended?
 - I do not have access to the internet. How can I respond to the notice I received in the mail?
 - How do I provide proof of insurance?
 - What qualifies as proof of exemption from the financial responsibility requirement?
 - What if I don't respond to the “final notice” I received in the mail?
 - What if I don't respond to the “first notice” I received in the mail?
 - What if I don't respond to the “request for information” notice I received in the mail?
 - What will happen if I drop auto insurance on a vehicle or have a lapse of auto insurance coverage?
 - I lost the notice/letter I received, and I do not know my PIN.
 - What if my vehicle is exempt or its ownership has changed?
 - I have auto insurance but I received a letter stating insurance for my VIN could not be confirmed. What do I do?
 - How does the Electronic Insurance Verification System work?
 
                 